Privacy Policy

At Centre Focused Pilates we are committed to protecting your privacy.

This privacy policy indicates what information is collected about you, how it is used and what rights you have in relation to the personal data we hold and process. By using our services, you agree to the collection and use of information in accordance with this privacy policy.

Please read the following carefully to understand our views and practices regarding your personal data and how Centre Focused Pilates is committed to protecting and respecting your privacy

Registration Forms

We will collect important information about your health prior to your attendance in order to ensure your safety in class. This information is shared only with the instructor taking your class. This information includes;

  • Contact details such as your name, address, mobile/telephone number/s and email address.

  • Details relating to your health and fitness and preferences as disclosed by you to us on your registration as a member of Centre Focused Pilates.

  • Details of other information you have given us, such as, your birthday, occupation, any relationship information, who referred you to us, your hobbies/interests and Pilates aims.

  • Emergency contact information.

If your personal health and fitness information changes (for example because of an illness or an injury), please talk to your instructor face to face or via email; we may ask you to fill out a new medical assessment form. In all cases, we store this information securely on a protected laptop.

Collection of your personal data

  • When you fill in your registration form

  • If you contact us, we may keep a record of that correspondence.

  • Details of your past and scheduled appointments and class attendance dates.

  • Details of transactions you carry out and of the fulfilment of your orders.

Where we store your personal data and for how long

The information you disclose to us about your personal health and fitness is stored on a secure laptop that is password protected which only our instructors can access.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. You do not need to send us personal medical information through the internet; we can collect this in person.

We store your personal data as long as it is necessary to keep it for the Permitted Purposes, or, where we have relied on your consent to keep your personal data, once you withdraw your consent for us to do so, and we are not otherwise legally permitted or required to keep the data.

Computer browsing

We use third party services such as Google analytics that collect, monitor and analyse browsing history when viewing our website. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our web page or booking website.

Website links

Our website service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site and therefore their relevant privacy policy.

Your rights

Subject to certain conditions under applicable legislation, you have the right to:

  • Request a copy of the personal data which we hold about you.

  • Have any inaccurate data we hold about you corrected.

  • Object to or restrict our use of your personal data.

  • Delete the personal data which we hold about you.

  • Submit a complaint if you have concerns about the way in which we are handling your data.

To do any of the above, please email centrefocusedpilates@gmail.com. If you need to correct any inaccurate data we hold about you, you are responsible for providing this.

Please note that there are certain emails which are considered operational and which you will receive even of you have opted out of receiving all communications from us. These are:

  • Appointment/booking confirmation

  • Class cancellation

  • Client minimum balance alerts/Package expiration

  • Class waiting list emails

Security

The protection of your personal information is important to us. We strive to protect it in all means reasonably required by us to do so. However, as no form of data transmission is 100% reliable we cannot guarantee it’s absolute security. Therefore we make no warranties as to the level of security afforded to your data. We will however always act in accordance with the relevant UK and EU legislation.
Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page.

Contact

We welcome all questions, comments and requests regarding this privacy policy. Please write to us at centrefocusedpilates@gmail.com